Citrix Systems Server 9.3 User Manual

Citrix NetScaler Hardware Installationand Setup GuideCitrix NetScaler 9.3

4. On the Documentation Feedback page, complete the form, and then click Submit.Preface10

3. Press ENTER when prompted for a file name for the key pair.4. Press ENTER two times when prompted for a passphrase.Note: If the client is a NetScal

g. Optionally, remove the public key.root@ns# rm id_rsa.pub7. On the client, verify that you can connect to the remote NetScaler appliance byusing SSH

To change the administrative password by using thecommand line interfaceAt the command prompt, type:set system user <userName> -passwordExample:

Chapter 5Lights Out Management Port of theNetScaler ApplianceTopics:• Accessing the LOM Port byusing a Web Browser• Configuring the LOM Port• Power Cy

Accessing the LOM Port by using a WebBrowserBy using a web browser you can remotely log on to the LOM port to obtain informationabout the appliance an

Power Cycling the ApplianceYou can remotely turn off the appliance and turn it back on. The result is similar topressing the power button on the back

3. In the Menu bar, click Remote Control.4. Under Options, click Console Redirection.5. Click Launch Console, and then click Yes.6. Type the administr

Power Control Operations using the LOM PortYou can remotely perform different power control operations, such as restarting theappliance, performing a

Chapter 5 Lights Out Management Port of the NetScaler Appliance108

Chapter 6Migrating the Configuration of an ExistingNetScaler Appliance to Another ApplianceTopics:• To migrate a configurationIf you are migrating to

Chapter 1Introduction to the Hardware PlatformsTopics:• Common HardwareComponents• Hardware Platforms• Summary of HardwareSpecificationsThe NetScaler

To migrate a configuration1. On the old appliance, create a backup copy of the configuration file (ns.conf).2. Use a vi editor to edit the configurati

Common Hardware ComponentsEach platform has front panel and back panel hardware components. The front panelhas an LCD display and an RS232 serial cons

The startup screen is displayed for a few seconds after the appliance successfullybegins operation. The first line displays the hardware platform, and

HTTP Statistics Screen.The first line displays the rate of HTTP GETS per second. The second line displays therate of HTTP POSTS per second, as shown i

Figure 1-10. Port Information for a 10-port ApplianceThe following table defines the various abbreviations and symbols that appear in theS row of the

S row abbreviation/symbol IndicatesA rate of 100 megabits per second, halfduplex mode, and flow control OFF.A rate of 1 gigabit per second, halfduplex

RS232 Serial PortThe RS232 serial console port on the front panel of each appliance provides aconnection between the appliance and a computer, allowin

Both tables have the following columns:wSKU: Citrix maintains multiple SKUs for the same part.wDescription: The price list description of the part.wTr

EW3C0000234,EW3D0000234,EW3E0000234,EW3F0000234,EW3P0000142,EW3X0000234,EW3Z00000861G SFPEthernet SX(300m) - 4Pack2000MHz-km (OM3)8200/8400/8600/8800,

Copyright and Trademark NoticeCopyright © 2013 Citrix Systems, Inc. All rights reserved. NO PART OF THIS DOCUMENT MAY BE REPRODUCEDOR TRANSMITTED IN A

Table 1-6. Long Reach Fiber 1G SFP Distance SpecificationsSKU Description TransmitterWavelength (nm)Fiber Type TypicalReach(m)ProductsEW3A0000712,EW3B

EW3A0000710,EW3B0000710,EW3C0000710,EW3D0000710,EW3E0000710,EW3F0000710,EW3P0000557,EW3X0000710,EW3Z0000585CitrixNetScaler10G SFP+EthernetShort Range(

62.5/125um MMF,160MHz-km26 mTable 1-10. Long Reach Fiber 10G SFP+ Distance SpecificationsSKU Description TransmitterWavelength (nm)Fiber Type TypicalR

Table 1-12. Citrix Direct Attached (DAC) Copper TwinAx 10G SFP+ Passive CablesSpecificationsSKU Description Products3007776 Citrix NetScaler 1mDAC SFP

The port LEDs show whether a link is established and traffic is flowing through theport. The following table describes the LED indicators for each por

Port Type LED Location LED Function LED Color LED Indicatesmegabits persecond (Mbps).Green Traffic rate of100 Mbps.Yellow Traffic rate of1 gigabit per

Field Replaceable UnitsCitrix NetScaler field replaceable units (FRU) are NetScaler components that can bequickly and easily removed from the applianc

Power Supply Type LED Color LED IndicatesDC OFF No power to any powersupply.Flashing RED No power to this powersupply.Flashing BLUE Power supply is in

Replacing an AC Power SupplyCitrix NetScaler MPX platforms can accommodate two power supplies, except the MPX22040/22060/22080/22100/22120 platform wh

Figure 1-12. Inserting the Replacement AC Power Supply5. Connect the power supply to a power source. If connecting all power supplies, plugseparate po

ContentsPreface...7Formatting Conventions for NetScal

Figure 1-13. Removing the Existing DC Power Supply2. Carefully remove the new power supply from its box.3. On the back of the appliance, align the pow

wCitrix NetScaler MPX 17000Note: The CompactFlash card is mounted as /flash on the above platforms.The CompactFlash card specifications vary by NetSca

Note: The illustration in the following figures might not represent the actualNetScaler appliance.Figure 1-15. Removing the Existing CompactFlash Card

Solid-State DriveA solid-state drive (SSD) is a high-performance device that stores data in solid-stateflash memory. The MPX solid-state drives contai

2. Shut down the NetScaler appliance by typing the following command at the shellprompt:shutdown –p now3. Locate the SSD on the back panel of the appl

8. Upload a platform license and any optional feature licenses, including universallicenses, to the NetScaler appliance. For more information, see the

4. Verify that the replacement hard disk drive is the correct type for the NetScalerplatform.5. Disengage the hard disk drive by pushing the safety la

wDAC is supported only on 10G ports. Do not insert a DAC into a 1G port.wDo not attempt to unplug the integrated copper cable from the transceiver and

Hardware PlatformsThe various NetScaler hardware platforms offer a wide range of features,communication ports, and processing capacities. All the MPX

Figure 1-25. Citrix NetScaler 9010 FIPS appliance, back panelThe following components are visible on the back panel of the 9010 FIPS appliance:wPower

Citrix NetScaler MPX 11500, MPX 13500, MPX 14500, MPX 16500, MPX18500, and MPX 20500 ...5

Figure 1-26. Citrix 12000-10G appliance, front panelThe following components are visible on the front panel of the 12000-10G appliance:wRS232 serial c

wDisable alarm button, which silences the alarm that the appliance sounds when it isreceiving power from only one of its power supplies. Press this bu

Figure 1-29. Citrix NetScaler MPX 5500, back panelThe following components are visible on the back panel of the MPX 5500:wFour GB removable CompactFla

wTwo 10/100/1000Base-T copper Ethernet management ports (RJ45), numbered 0/1and 0/2 from left to right. The management port is used to connect directl

Figure 1-32. Citrix NetScaler MPX 7500/9500 (8x10/100/1000Base-T copperEthernet ports), front panelThe following figure shows the front panel of the M

The following components are visible on the back panel of the MPX 7500/9500:wFour-gigabyte removable CompactFlash card that is used to store the NetSc

The following figure shows the front panel of the MPX 8200/8400/8600/8800(6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+) appliance.Figure 1-3

w256 GB removable solid-state drive, which is used to store the NetScaler softwareand the user data.wPower switch, which turns off power to the applia

Figure 1-39. Citrix NetScaler MPX 9700/10500/12500/15500 10G, front panelThe following figure shows the front panel of the MPX 9700/10500/12500/15500

Important: The 10-gigabit ports on this appliance are labeled 10/1 and 10/2.The following figure shows the back panel of the MPX 9700/10500/12500/1550

Connecting the Power Cable... 86To connect the appliance to the power source...

Citrix NetScaler MPX 11500, MPX 13500, MPX 14500,MPX 16500, MPX 18500, and MPX 20500The Citrix NetScaler models MPX 11500/13500/14500/16500/18500/2050

Figure 1-43. Citrix NetScaler MPX 11500/13500/14500/16500/18500/20500appliance, back panelThe following components are visible on the back panel of th

Figure 1-44. Citrix NetScaler MPX 15000 appliance, front panelThe appliance has the following ports:wRS232 serial console port.w10/100/1000BASE-T copp

You plug separate power cords into the power supplies and connect them toseparate wall sockets. The MPX 15000 functions properly with a single power s

When facing the bezel, the upper LEDs to the left of each port represent connectivity.They are lit and amber in color when active. The lower LEDs repr

The MPX 17500/19500/21500 appliances have the following ports:wRS232 serial console port.wTwo 10/100/1000Base-T copper Ethernet management ports (RJ45

Citrix NetScaler MPX 17550, MPX 19550, MPX 20550,and MPX 21550The Citrix NetScaler models MPX 17550, MPX 19550, MPX 20550, and MPX 21550 are 2Uapplian

Figure 1-51. Citrix NetScaler MPX 17550/19550/20550/21550 appliance, back panelThe following components are visible on the back panel of the MPX17550/

Figure 1-52. Citrix NetScaler MPX 22040/22060/22080/22100/22120 (12x1G SFP +24x10G SFP+), front panelThe following figure shows the front panel of the

The following figure shows the back panel of the MPX 22040/22060/22080/22100/22120appliances.Figure 1-54. Citrix NetScaler MPX 22040/22060/22080/22100

To migrate a configuration... 110Contentsvi

9010 FIPS 12000-10GMaximum Power Consumption 500 W 500 WWeight 52 lbs23.59 kg52 lbs23.59 kgHeight 2U 2UWidth EIA 310-D EIA 310-DDepth 24 in or 61 cm 2

MPX 5500 MPX 5550/MPX5650MPX 7500/MPX9500MPX 150004x1G SFP +4x10/100/1000Base-T copperEthernet portsmodel:4xcopper/fiber1G SFP ports,4x10/100/1000Base

MPX 5500 MPX 5550/MPX5650MPX 7500/MPX9500MPX 15000Depth 21.75 in or55 cm24.02 in or 61 cm 21.75 in or 55 cm 18.5 in or 47cmOperatingTemperature0–40° C

MPX 17000 MPX 8200/MPX8400/MPX8600/MPX 8800MPX 9700/MPX10500/MPX12500/MPX15500MPX11500/MPX13500/MPX14500/MPX16500/MPX18500/ MPX205008x10/100/1000Base-

MPX 17000 MPX 8200/MPX8400/MPX8600/MPX 8800MPX 9700/MPX10500/MPX12500/MPX15500MPX11500/MPX13500/MPX14500/MPX16500/MPX18500/ MPX20500HeatDissipation630

Table 1-19. MPX Platform Summary (contd.)MPX 17500/MPX19500/MPX 21500MPX17550/MPX19550/MPX20550/MPX21550MPX 22040/MPX22060/MPX 22080/MPX22100/MPX 2212

MPX 17500/MPX19500/MPX 21500MPX17550/MPX19550/MPX20550/MPX21550MPX 22040/MPX22060/MPX 22080/MPX22100/MPX 2212024x10G SFP+ model:1400 WHeatDissipation2

MPX 17500/MPX19500/MPX 21500MPX17550/MPX19550/MPX20550/MPX21550MPX 22040/MPX22060/MPX 22080/MPX22100/MPX 22120Compliance RoHS, WEEE RoHS, WEEE RoHS, W

Chapter 1 Introduction to the Hardware Platforms68

Chapter 2Preparing for InstallationTopics:• Unpacking the Appliance• Preparing the Site and Rack• Cautions and WarningsBefore you install your new app

PrefaceLearn about the Citrix® NetScaler® collection of documentation, including informationabout support options and ways to send us feedback.In This

Unpacking the ApplianceThe hardware accessories for your particular appliance, such as cables, adapters, andrail kit, vary depending on the hardware p

wA computer to serve as a management workstationPreparing the Site and RackThere are specific site and rack requirements for the NetScaler appliance.

At minimum, four Ethernet connections per rack unit.Space requirementsOne empty rack unit for the Citrix NetScaler 7000, MPX 5500, MPX 5550/5650, MPX7

wMake sure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC,16 A international) is used on all current-carrying conductors on

Therefore, consider the lowest and highest operating temperatures of theequipment when making a decision about where to install the appliance in the r

Chapter 3Installing the HardwareTopics:• Rack Mounting the Appliance• Installing and Removing 1GSFP Transceivers• Installing and Removing XFPand 10G S

Rack Mounting the ApplianceMost appliances can be installed in standard server racks that conform to EIA-310-Dspecification. The appliances ship with

Each appliance ships with a mounting rail kit that contains two rail assemblies, one forthe left side and the other for the right side of the applianc

Figure 3-1. Attaching inner rails4. Repeat steps 1 through 3 to install the left inner rail on the other side of theappliance.To install the rack rail

Figure 3-4. Installing the Rail Assembly to the RackTo install the appliance in the rack1. Align the inner rails, attached to the appliance, with the

Convention Meaning[ brackets ]Optional items in command statements.For example, in the following command,[ -range <positiveInteger> ] means that

Figure 3-5. Rack Mounting the ApplianceInstalling and Removing 1G SFP TransceiversNote: This section applies to the 9010 FIPS, 12000-10G, MPX 8200/840

Caution: NetScaler appliances do not support 1G SFP transceivers from vendorsother than Citrix Systems. Attempting to install third-party 1G SFP trans

4. Lock the transceiver.5. Verify that the LED is green and blinks twice, which indicates that the transceiveris functioning correctly.6. If you are u

However, the 10G SFP+ transceiver is hot-swappable from release 9.3 build 57.5 andlater on the NetScaler appliances that use the ixgbe (ix) interface.

Figure 3-7. Locking an XFP transceiver5. Verify that the LED is green and blinks twice, which indicates that the transceiveris functioning correctly.6

Connecting the CablesWhen the appliance is securely mounted on the rack, you are ready to connect thecables. Ethernet cables and the optional console

To connect the Ethernet cable to a 1G SFP fiber, 10G SFP+,or XFP transceiver1. Remove the dust caps from the transceiver and cable.2. Insert the LC co

two power cables for proper operation. A separate ground cable is not required,because the three-prong plug provides grounding.To connect the applianc

Figure 3-11. Power switch on back panel3. Verify that the LCD on the front panel is backlit and the start message appears, asshown in the following fi

Chapter 4Initial ConfigurationTopics:• Using the LCD Keypad• Using the NetScaler SerialConsole• Using the Setup Wizard• Using DHCP for InitialAccess•

3. To view a short description of each document, hover the mouse pointer over thetitle. To open a document, click the title.Getting Service and Suppor

Using the LCD KeypadNote: The following section is applicable to MPX 5500, MPX 5550/5650, MPX7500/9500, MPX 8200/8400/8600/8800, MPX 9700/10500/12500/

invalid, the following error message appears for three seconds, where xxx.xxx.xxx.xxxis the IP address you entered, followed by a request to re-enter

Note: You might have to press ENTER two or three times, depending on whichterminal program you are using.4. Log on to the appliance with the administr

Access Gateway.If you are configuring your appliance as an Access Gateway, see "Access Gateway9.3, Enterprise Edition."Note: For information

2. In User Name and Password, type the administrator credentials.You can obtain the initial user name and password from your sales representativeor fr

A new NetScaler appliance does not have a configuration file. When you connect anappliance without a configuration file to the network, its DHCP clien

3. Terminate the DHCP process and restart it to reflect the change to theconfiguration file. At the shell prompt, type:killall dhcpddhcpd&Sample D

Alternatively, restarting the appliance automatically releases the DHCP IP address backto the server pool.You can find out the SNIP address assigned t

Task At the NetScaler command prompt,type:To release the DHCP IP address andreturn it to the IP address pool on theDHCP server when the NetScalerconfi

Task At the NetScaler command prompt,type:To save the DHCP acquired route so thatit is available when the appliancerestarts> set dhcpParams -dhcpcl