Citrix Systems Network Router NETSCALER 9.3 User Manual Page 19
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Getting Service and Support
Citrix
®
offers a variety of resources for support with your Citrix environment, including
the following:
w The Knowledge Center is a self-service, Web-based technical support database that
contains thousands of technical solutions, including access to the latest hotfixes,
service packs, and security bulletins.
w Technical Support Programs for both software support and appliance maintenance
are available at a variety of support levels.
w The Subscription Advantage program is a one-year membership that gives you an
easy way to stay current with the latest product version upgrades and enhancements.
w Citrix Education provides official training and certification programs on virtually all
Citrix products and technologies.
For more information about Citrix services and support, see the Citrix Systems Support
Web site at http://www.citrix.com/lang/English/support.asp.
You can also participate in and follow technical discussions offered by the experts on
various Citrix products at the following sites:
w http://community.citrix.com
w http://twitter.com/citrixsupport
w http://forums.citrix.com/support
NetScaler Documentation Feedback
You are encouraged to provide feedback and suggestions so that we can enhance the
documentation. You can send an email to [email protected]. In the subject
line, specify "Documentation Feedback." Please include the title of the guide and the
page number in the email message.
You can also provide feedback through the Knowledge Center at http://
support.citrix.com/.
To provide feedback at the Knowledge Center home page
1. Go to the Knowledge Center home page at http://support.citrix.com/.
2. On the Knowledge Center home page, under Products, expand NetScaler, and then
click the NetScaler release for which you want to provide feedback.
3. On the Documentation tab, click the guide name, and then click Article Feedback.
4. On the Documentation Feedback page, complete the form, and then click Submit.
Citrix NetScaler Administration Guide
19
- NetScaler 1
- Contents 16
- Documentation 17
- Appliance 18
- Getting Service and Support 19
- Chapter 1 21
- Configuring Users and Groups 22
- Configuring User Groups 24
- Configuring Command Policies 27
- Password 34
- Example of a User Scenario 35
- Configuration steps 36
- Global Entity 45
- Chapter 2 47
- Trap Listener 48
- Configuring Alarms 50
- Configuring Traps 51
- Chapter 2 SNMP 52
- Specifying an SNMP Manager 54
- Specifying an SNMP Community 58
- Setting the Engine ID 64
- Configuring a View 65
- Configuring a Group 66
- Configuring a User 67
- Audit Logging 71
- Chapter 3 Audit Logging 72
- Configuring Audit Servers 73
- Log levels defined 75
- Configuring Audit Policies 76
- Pre Requisites 79
- Operating System 84
- NSLOG Server Command Options 86
- Running the NSLOG Server 88
- Server Logging 94
- Chapter 4 Web Server Logging 100
- NSWL Client Command Options 103
- Running the NSWL Client 105
- Creating Filters 106
- Specifying Log Properties 107
- NCSA Common Log Format 109
- W3C Extended Log Format 110
- Directives 111
- Identifiers 112
- Creating a Custom Log Format 114
- Sample Configuration File 116
- Time Format Definition 121
- Web Server Logging 124
- Advanced Configurations 125
- NetScaler command line 129
- Clearing the Configuration 133
- Configuring HTTP Profiles 136
- Configuring TCP Profiles 138
- Specifying a TCP Buffer Size 142
- NetScaler command-line 145
- Web Interface 149
- How Web Interface Works 150
- Prerequisites 150
- Installing the Web Interface 151
- Configuring the Web Interface 152
- Chapter 6 Web Interface 154
- Using HTTP 155
- Using HTTPS 159
- Using AGEE 163
- Chapter 7 167
- How AppFlow Works 168
- Flow Records 169
- Templates 169
- Chapter 7 AppFlow 170
- Specifying a Collector 171
- Configuring an AppFlow Action 172
- Configuring an AppFlow Policy 174
- Binding an AppFlow Policy 177
- AppFlow Parameters 181
- Reporting Tool 183
- Using the Reporting Tool 184
- Using Built-in Reports 185
- Creating and Deleting Reports 185
- Modifying the Time Interval 186
- To modify the time interval 187
- Working with Charts 188
- Viewing a Chart 189
- Chapter 8 Reporting Tool 190
- Exporting Chart Data to Excel 191
- Examples 192
- To stop nscollect 194
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